Your information
This site collects the information you choose to enter in an enquiry or your policy workspace. Do not upload care records, medical information or full service-user addresses. The care-request form collects only the contact information and service preferences needed to respond to an enquiry.
Consultation enquiries
Your name, contact details, organisation and message are stored so Quality Care Consultants can consider and respond to your request. Enquiries are available to the authorised consultant account. Submitting the form does not subscribe you to marketing.
Your policy workspace
ChatGPT sign-in identifies your account. Your organisation details, policy drafts and published versions are associated with that account. Each account can access its own saved workspace. Authorised consultants manage the shared policy templates and consultation enquiries.
Care enquiries and opportunity sources
Care-request forms send contact details and service preferences privately to the selected provider. They do not publish those details to other members or subscribe the requester to marketing. Authorised source imports remain private to the receiving business. Contact the receiving provider using its privacy notice to request correction or deletion. Members can delete enquiries immediately.
Direct form enquiries expire after 30 days. Imported enquiries expire on their supplied date, capped at 90 days. Member referral posts expire after 14 days. Expired records are excluded from results and removed during the next opportunity-workspace cleanup. Each receiving business may maintain its own records under its own privacy notice.
Shared source listings contain limited public metadata and links. Member referral posts contain service, broad area, hours and a business contact-page link; family identities, contact details and clinical information must not be shared. Connection credentials are stored as non-reversible hashes and may be revoked by their owner.
Membership and referral payments
We store subscription identifiers, plan and payment status, terms acceptance, referral attribution and commission records linked to your account. Stripe processes card payments and partner identity checks and bank payouts. Card and bank account numbers are entered directly with Stripe and are not stored in this portal. Partners see payment references and aggregate referral counts, rather than customers’ names or private workspace content. Referral codes are passed in links and confirmed at checkout; we do not add referral tracking cookies.
Cookies and preferences
Sign-in is provided by the hosting platform. The policy centre may remember whether its navigation is open or closed. This site does not add advertising or analytics trackers.
Client video stories
Published testimonials include the details and videos clients have agreed to share. Videos are hosted on YouTube or Vimeo and load only when you select Load video. Loading a video connects your browser to that provider, whose own privacy and cookie policies apply. Contact us if you want to discuss a published testimonial.
Questions about your information
Use the consultation form to ask about access, correction or deletion of information you have supplied. The consultant can review your request.
This initial privacy information describes the implemented site. The business’s legal identity, contact details, lawful bases, retention periods and full privacy notice must be confirmed before opening the service to the public.